Shipping policy


Shipping Policy

 

Last Updated: October 30, 2025

At (OIAM) One In A Million Mom University, we’re committed to making sure every order reaches you quickly, safely, and with care. Please review the details below to better understand how our shipping process works.

 

Order Processing

  • Orders are processed Monday–Friday, excluding holidays.
  • Standard processing time: 1–3 business days. During high-volume periods (sales, holidays, or product launches), please allow 5–7 business days.
  • Orders placed after 12:00 PM (Central standard time)will begin processing the next business day.

 

Shipping Options & Delivery Estimates

 

United States

  • Standard Shipping: 3–10 business days after processing
  • Expedited Shipping (when available): 2–4 business days after processing

 

International Orders

  • Standard Shipping: 7–21 business days after processing (delivery times vary depending on destination and customs clearance).

 

Please note: Delivery times are estimates provided by the carrier and may be affected by weather, holidays, carrier delays, or customs inspections — all of which are beyond our control.

 

Shipping Rates

 

  • Shipping rates are calculated at checkout based on destination, weight, and carrier.
  • If available, free standard shipping will appear at checkout when your cart meets the minimum order threshold.
  • Once an order has shipped, shipping fees are non-refundable.

 

 

Partial Shipments

To ensure the fastest delivery possible, items in your order may ship separately at no extra cost. You will receive individual tracking numbers for each package, when applicable.

 

 

Order Tracking

 

Once your order has shipped, you’ll receive a shipping confirmation email with tracking information.

Please allow 24–48 hours for the carrier to update tracking details after the label is created.


 

 

Address Accuracy & Order Changes

Please double-check your shipping address before placing your order — including apartment, suite, or unit numbers.

 

  • We cannot reroute packages once they’ve shipped.
  • If you notice an error, email us at [oneinamillionmom@gmail.com] immediately after checkout. We’ll do our best to update it, but changes cannot be guaranteed once processing has started.


Delivery Attempts & Signature Requirements

Carriers may require a signature for high-value packages or at their discretion.

If a delivery attempt is missed, please follow the carrier’s instructions to reschedule or arrange for pickup.

 


Undeliverable or Refused Packages

 

If your package is returned to us as undeliverable or refused, you may be eligible for a store credit (minus shipping and carrier return fees), provided the items are received in original, re-sellable condition.

We do not automatically reship returned orders.


Delivery Issues (Lost, Stolen, or Marked “Delivered”)


If your tracking shows “Delivered” but you haven’t received your package:


  1. Verify your shipping address.
  2. Check with neighbors, family members, building management, or delivery drop zones.
  3. Wait 24–48 hours in case of a carrier scan delay.


If your package is still missing, please:



While One In A Million Mom University is not responsible for packages once marked “Delivered” by the carrier, we’ll gladly help guide you through the claims process.


Damaged or Incorrect Items

Please inspect your order immediately upon delivery. If an item arrives damaged, defective, or incorrect, contact us within 48 hours at [oneinamilllionmom@gmail.com ]with the following:

  • Your order number
  • Clear photos of the product, packaging, and shipping label

 

We’ll review your claim and make it right according to our Return & Store Credit Policy.

 

Pre-Orders & Backorders

If your purchase includes pre-order or backordered items, the estimated shipping timeframe will appear on the product page. Dates are subject to change based on supplier and shipping conditions.

When possible, we may ship in-stock items separately at no additional cost.

 

International Duties, Taxes & Customs

International orders may be subject to duties, VAT, and taxes determined by your local customs authority. These fees are the customer’s responsibility.

We are unable to mark orders as gifts or adjust declared values.

 

Shipping Restrictions

  • Certain items may have carrier or regional restrictions.
  • PO Boxes, APO/FPO/DPO addresses, and rural areas may require specific carriers or extended delivery timelines.
  • If your location isn’t supported at checkout, please reach out to us at [oneinamilllionmom@gmail.com ]for assistance.

 

Cancellations

Our fulfillment process moves quickly! If you need to cancel or update an order, please contact us immediately at [oneinamilllionmom@gmail.com].

If your order has already been processed or shipped, it cannot be canceled. Please refer to our Return & Store Credit Policy for next steps.

 

Seasonal & Promotional Delays

During holidays, product launches, or major promotions, both processing and delivery times may take longer due to high order volumes and carrier delays. We appreciate your patience as we ensure every order is handled with care.

 

Questions or Concerns?

 

We’re always here to help!

 Email: [oneinamilllionmom@gmail.com ]

For returns or exchanges, please review our Return & Store Credit Policy (7-day window; store credit only).